Tuesday, July 14, 2015

Keeping Your Facebook Followers Engaged

How to keep your Facebook followers engaged.

It's not a secret. Your Facebook news feed features posts from pages you interact with regularly.

This can have a HUGE impact on cottage businesses, like Etsy sellers, who use a Facebook page to market their shop. Even if you have a million Facebook followers, if your followers do not frequently like, share or comment on your posts, you will eventually disappear from their feed.

So how do you keep your followers engaged?

Post Frequently

If you are only posting once or twice a month, your stories will get lost in people's news feeds. You simply won't be seen. People will think your page has become inactive and eventually un-follow you.

There's no magic number for how often a business should share on Facebook. I like to post once or twice a day because not every post is seen by every follower. If that seems like a lot, you can start off by posting 3-4 times a week.

Welcome New Followers

Everyone likes to feel special. Post a welcome to your newest followers every week or two. You can make it extra special by including a pretty picture. Think of it like sending a little greeting card to say hi.

If another page has liked your page it's nice to include an @mention in your welcome. (An @mention is just the "@"symbol followed by the page's user name. It creates a direct link to the other business page and sends them a notification that they have been mentioned.)

Thanks for new likes from DeUno Art, Viktoria, Pearl, Lucy, Mis Stepp, and Zelda! Hope you enjoy our posts!

Be Personal

Indie businesses have an distinct advantage on social media because in addition to selling products, we each have a very personal story to tell. Don't be afraid to tell your followers about your triumphs, struggles or even just things that make you happy.

A beautiful handcrafted necklace for a beautiful friend!! Couldn't be prouder :D
Posted by Hanji Naty on Sunday, June 28, 2015

I am 3 items away from 1,000 items sold. I think I should do something special for whoever buys the 1000th item from my shop. Should it be a surprise? Still thinking about it. Feel free to offer suggestions!

Can you find Mr. and Mrs. Goldfinch?I hope they leave some cosmos seeds for me!#chillin #inthegarden #birdwatching

Ask Questions

Everyone wants to share their opinion from time to time. Asking your followers specific questions not only engages them, it also makes them feel like they are an important part of your business.

I have been thinking of remaking a few of these in other colors but it seems the more I think the less I figure it...

Spread Some Love

Small businesses aren't always competitors. If you regularly promote other indie shops, people will remember and possibly even promote your shop.

This is my journal recently purchased from this lovely shop! https://www.etsy.com/shop/CarolaBartz Please visit and find some lovely treasures for yourself!
Posted by Joliefemme on Saturday, June 13, 2015

Found another artist I like. Check out this glass blower:https://www.etsy.com/listing/214506940/black-eyed-susan-lampwork-hand-blown?ref=shop_home_active_7
Posted by Babywear by Babs on Tuesday, June 16, 2015

Follow Others

Don't forget to put the "social" in social media. "Like" other relevant business pages, including the SPS Team, as your page. Also, interact with other pages by liking, commenting and sharing posts you enjoy.

You can find a list of other SPS Team members in the Facebook Directory on our Etsy team forum.


My name is Ellen and I LOVE to design and create things. I find it deeply satisfying to start with nothing more than an idea and finish with a tangible, beautiful, functional piece of work. I enjoy learning new techniques that I can incorporate into my creations. I practice a variety of different art forms, but find I always have at least one knit, crochet or sewing project in progress.

shop The Chilly Dog

For free craft pattern's, tutorials and inspiration visit my blog, The Chilly Dog.


  1. These are very helpful suggestions. I will definitely follow up. Thanks so much for the advice and for including my post!

  2. Great tips! Thanks for sharing.